Fix “File Type Not Supported” When Uploading Images

Troubleshooting • 5–7 min read • Updated Jan 2026

This error means the website doesn’t accept your image format. The most common problem formats are HEIC (iPhone photos), WebP, and AVIF. Converting to JPG fixes most uploads instantly.

Use the correct converter:

Quick steps

  1. Check your file extension (HEIC/WebP/AVIF?)
  2. Convert to JPG or PNG using the tools above
  3. Upload the converted file

If it still fails

Related guides: Convert formats guide (HEIC/WebP/AVIF) Image upload failed? Fix every common error